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Frequently Asked Questions

Do I need a consultation before booking a treatment?

Yes. We require a consultation before your first treatment. This helps us understand your needs and recommend the best plan for you.

Can I reschedule or cancel my appointment?

Of course. We understand that plans can change. If you need to reschedule or cancel, please let us know at least 24 hours in advance.

Is there a cancellation fee?

We understand that plans can change. To respect our team’s time and other clients’ opportunities, we kindly ask for as much notice as possible if you need to cancel or reschedule.

  • Appointments cancelled on short notice may result in a fee being charged.
  • If you can’t make it, please let us know well in advance to avoid any charges.

What should I wear to my appointment?

Wear comfortable clothing. Many clients prefer loose-fitting outfits so they feel relaxed during and after their session.

How early should I arrive?

Please arrive 5 to 10 minutes before your scheduled time. This allows you to settle in and enjoy your visit.